資料3 Anti-Spam mail Promotion Council • Set up as a venue for a wide range of stakeholders both in private and public sectors interested in anti-spam measures • Engages in various activities including the adoption of the Spam Eradication Declaration and the creation of the Anti-Spam Measures Handbook /Sender Authentication Technologies Manual Organization: Anti-Spam mail Promotion Council Chairperson: Ikufumi Niimi, Professor, Meiji University Deputy Chairperson: Shuji Sakuraba, Senior Engineer, Internet Initiative Japan Inc. Steering Committee Members (50): include telecom businesses, email service providers (ESPs), advertisers, Application Service Providers (ASPs), security vendors, related organizations, consumer groups, academic experts, and related government agencies and ministries Technical Working Group LAP 10 Tokyo Committee Secretariat: Japan Data Communications Association History: 2008 Establishment and first meeting Nov. 27 ▼ Spam Eradication Declaration adopted 2009 Second meeting Oct. 2 ▼ 2010 2011 2012 Third meeting July 22 ▼ 4th meeting Aug. 4 ▼ 5th meeting July 18 ▼ Anti-Spam Measures Handbook 2009 released 2010 released Spoofing Eradication Program released 2011 released 2012 released 2013 6th meeting Sept. 25 ▼ 2013 released Spoofing Eradication Program revised Sender Authentication Technologies Manual released 2nd edition released 2014 7th meeting Sept. 24 ▼ 2014 released Spam trend in Japan (x 10k messages / day) 220,000 80.00% 200,000 70.00% 180,000 60.00% 160,000 140,000 50.00% 120,000 40.00% 100,000 30.00% 80,000 60,000 40,000 20,000 20.00% legitimate mail spam mail 10.00% spam rate (right side scale) 0 01 04 07 10 01 04 07 10 01 04 07 10 01 04 07 10 01 04 07 10 01 04 2009 2010 2011 2012 2013 2014 0.00% Outbound Port 25 Blocking (OP25B) • Basic feature – Block access to port 25 from dynamically assigned IP address by ISPs (Internet Service Providers) • Introducing OP25B – – – – Provide email submission service on port 587 (RFC2476) Require authentication for email submission (SMTP-AUTH, RFC2554) Configure ACLs (Access Control Lists) to the routers for OP25B Introducing source address validation (RFC2827, RFC3705) or block incoming traffic from port 25 for preventing asymmetric routing attacks Effect of OP25B Number of ISPs Japan Spam Ranking 100 1 OP25B Spam Rank 90 80 Target date of OP25B deployment in the JEAG Recommendation 70 60 50 40 30 13 MIC clarified the legality of OP25B 25 JEAG published Recommendation 37 20 10 49 0 Spam Rank: Based on Sophos’s Dirty Dozen report MIC: Ministry of Internal Affairs and Communication JEAG: Japan Email Anti-Abuse Group Sender Authentication Technologies • ASPC promote two technologies – SPF (Sender Policy Framework, RFC7208) – DKIM (DomainKeys Identified Mail, RFC6376, STD76) • Next, DMARC + Domain Reputation Adaption rate of all “.jp” domains SPF DK 50.0% 45.0% 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% Source: WIDE Project and JPRS surveys 5.0% '12/04 '12/01 '11/10 '11/07 '11/04 '11/01 '10/10 '10/07 '10/04 '10/01 '09/10 '09/07 '09/04 '09/01 '08/10 '08/07 '08/04 '08/01 '07/10 '07/07 '07/04 '07/01 '06/10 '06/07 '06/04 '06/01 '05/10 '05/07 '05/04 0.0% 50% 40% 30% 20% DKIM Jun-14 Jun-14 40% May-14 50% May-14 60% Apr-14 70% Apr-14 80% Mar-14 Feb-14 Jan-14 Dec-13 Nov-13 Oct-13 Sep-13 Aug-13 Jul-13 Jun-13 May-13 Apr-13 Mar-13 Feb-13 Jan-13 Dec-12 Nov-12 Oct-12 Sep-12 Aug-12 Jul-12 Jun-12 May-12 Apr-12 Mar-12 Feb-12 Jan-12 Dec-11 Nov-11 Oct-11 Sep-11 SPF Mar-14 Feb-14 Jan-14 Dec-13 Nov-13 Oct-13 Sep-13 Aug-13 Jul-13 Jun-13 May-13 Apr-13 Mar-13 Feb-13 Jan-13 Dec-12 Nov-12 Oct-12 Sep-12 Aug-12 Jul-12 Jun-12 May-12 Apr-12 Mar-12 Feb-12 Jan-12 Dec-11 Nov-11 0% Oct-11 10% Sep-11 90% Aug-11 Jul-11 100% Aug-11 Jul-11 Sender Authentication Technologies (Authentication results of receiving message) pass hardfail softfail neutral permerror temperror none 30% 20% 10% 0% 100% 90% 80% 70% 60% pass fail neutral permerror temperror none Source: MIC survey (SPF: 7 ISPs, DKIM 4 ISPs) DMARC + Domain Reputation (sample model) • 3 steps for inbound mail filtering – Sender Authentication (SPF and/or DKIM) + DMARC – Domain Reputation (White List / Black List) – Spam Filter (Contents Filter) • Requirements for email ecosystem – Domain Reputation Data – Feedback mechanism Educational Activities of unauthorized login incidents (NIFTY Corporation) Less known about danger of unauthorized login In our websites, we explain to customers about recent unauthorized login incidents. We have “Risk Check tool” for checking the awareness of risks of unauthorized login. And we guide customers to adequate contents showing the troubles caused by unauthorized login, so customers will be able to know the risk of it and get the tips about how to prevent from those troubles. When making these websites, we use attractive “kawaii” characters to help people get to know the unauthorized login troubles. Through those activities, NIFTY is making a big effort to prevent from spam caused by unauthorized login. Three ways to protect you from unauthorized login To stay protected from unauthorized login troubles, changing passwords on important sites, and not reusing passwords are effective methods. In addition to that, NIFTY provides three special tools to prevent from unauthorized login. ・One-time password system: As the single-use password is used only in once for authentication, passwords intercepted by a password sniffer are not useful to an attacker. ・Login alert system: It will let you know by e-mail whenever made a login to NIFTY service by your ID. ・Login record checker: You can see the login record for @nifty. Introducing troubles of unauthorized login In this section, we explain several cases of troubles caused by an unauthorized login. Also, we illustrate those troubles in spoken language to make it easier to understand the threatens of unauthorized login. Countermeasures and Situations in Mobile Messaging Messaging Environment Message Trends NTT DoCoMo Gourmet Mailing list Inter-Mobile Carrier Spam Mail (0.03%) SNS Alert Shopping Legitimate Mail (30%) Internet Disaster-prevention, evacuation Spam Mail (70%) SoftBank KDDI (au) (until end of Jun 2014) Exchanging Subscribers Information • • In-bound Filtered Communication • Low spam rate reason in mobile carriers – The system and guideline of exchanging subscribers information and related information are penetrated. • • • Act on identification, etc. by mobile phone carriers and the mobile phone improper user prevention act (http://www.soumu.go.jp/main_sosiki/joho_tsusin/d_syohi/050526_1.html) Privacy law (the personal information protection act) and the guideline in telecommunication (http://www.soumu.go.jp/main_sosiki/joho_tsusin/d_syohi/privacy.html) Privacy policy of mobile phone carriers – – – • NTT DoCoMo (http://www.nttdocomo.co.jp/utility/privacy/communication.html) KDDI (au) (http://www.kddi.com/corporate/kddi/kokai/kojin/denki.html) SoftBank (http://www.softbank.jp/corp/group/sbm/privacy/telecom/) Out-bound traffic from mobile carrier is restricted (500 recipients per day are permitted in SLA). – – – • Refer to http://www.soumu.go.jp/main_sosiki/joho_tsusin/d_syohi/m_mail.html Spam Mail is detected by per-User In-bound filters shown as below. NTT DoCoMo (https://www.nttdocomo.co.jp/info/spam_mail/measure/mail_limit/) KDDI (au) (http://www.au.kddi.com/support/mobile/trouble/forestalling/mail/anti-spam-effort/) SoftBank (http://www.softbank.jp/mobile/support/antispam/report/wrestle/) Several In-bound filters are provided by default (It must be applied by Opt-In, but adopted at high rate). – Various Anti-Spam filters are provided to subscribers, as shown in next slide 携帯電話事業者の取り組み (対策状況) メッセージング環境 迷惑メール動向 NTT DoCoMo ケータイキャリア間の 迷惑メール (0.03%) SNS通知 グルメ ショッピング メルマガ 通常メール(30%) Internet 防災関連情報 迷惑メール(70%) SoftBank KDDI (au) (2014年6月末まで) 送信者情報の交換 * 参照先 http://www.soumu.go.jp/main_sosiki/joho_tsusin/d_syohi/m_mail.html * お客様の設定によりフィルタリングしたメール 迷惑メールフィルタ適用 • 対策内容 – 携帯電話の契約時の本人確認義務や無断譲渡の禁止、ケータイキャリア間で迷惑メール送信者情報の交換および対処の実施 • • • 携帯電話不正利用防止法 (http://www.soumu.go.jp/main_sosiki/joho_tsusin/d_syohi/050526_1.html) 個人情報保護法、および、電気通信事業者における個人情報保護に関するガイドライン (http://www.soumu.go.jp/main_sosiki/joho_tsusin/d_syohi/privacy.html) ケータイキャリア各社のプライバシーポリシー – – – • 送信通数制限の適用 – – – • NTT DoCoMo (http://www.nttdocomo.co.jp/utility/privacy/communication.html) KDDI (au) (http://www.kddi.com/corporate/kddi/kokai/kojin/denki.html) SoftBank (http://www.softbank.jp/corp/group/sbm/privacy/telecom/) NTT DoCoMo (https://www.nttdocomo.co.jp/info/spam_mail/measure/mail_limit/) KDDI (au) (http://www.au.kddi.com/support/mobile/trouble/forestalling/mail/anti-spam-effort/) SoftBank (http://www.softbank.jp/mobile/support/antispam/report/wrestle/) 迷惑メールフィルタの適用 – さまざまな迷惑メールフィルタを提供中 (次のスライドを参照) Anti-Spam filters and Educational Activities in Mobile Messaging In-bound filters 迷惑メールフィルタ 携帯電話事業者の迷惑メールフィルタ設定と啓発活動 docomo In-bound filters 迷惑メールフィルタ Official Homepage 公式ホームページ White List to receive ドメイ ン ・アドレス指定受信 au SoftBank http://www.nttdocomo.co.jp/info/spam_mail/ http://www.au.kddi.com/service/email/support http://mb.softbank.jp/mb/support/antispam/ /meiwaku/index.html 120 entries 受信設定: 120件 200 entries 受信リスト設定: 200件 300 entries 受信許可リスト設定: 300件 200 entries 拒否リスト設定: 200件 300 entries 受信拒否リスト設定: 300件 collective setting: ON/OFF 携帯・PHS事業者を 一括設定 per-Mobile Carrier setting: ON/OFF 事業者毎に受信を 設定 collective setting: ON/OFF ・ケータイ /PHSからのみ許可設定 Setting: STEP1 collective setting: ON/OFF E.164(MSISDN) address: Receive/Reject 【受信/拒否設定 STEP1】 携帯電話:一括指定受信設定 collective setting: ON/OFF ・電話番号メール許可・拒否設定150件 E.164(MSISDN) address from foeign carrier: Receive/Reject per-Domain: 120 entries Black List to reject ドメイ ン ・アドレス指定拒否 ドメイ ン 拒否設定: 120件 per-Mail Address: 120 entries アドレス拒否設定: 120件 Receive only inter-mobile carrier mail 携帯・PHS、パソコン 、電話番号など を 一括設定 Strength of Spam Filter 判定強度を 選択する 簡易設定 Anti-Mobile Carrier Mail Spoophing ケータイ のなりすまし対策 Sender Domain Authentication ドメイ ン 認証 Exception List for receiveing 救済リスト ― スマートフォ ン :携帯/PHSのみ受信設定 ・海外からの電話番号メール許可・拒否設定 setting: Strong/Weak setting: ON/OFF setting: Strong/Normal かんたん設定 オススメ一括設定 かんたん設定 Reject Spoophing mail: ON/OFF Reject Spoophing mail: ON/OFF なりすましメール拒否機能 なりすましメール拒否設定 setting: STEP1 【受信/拒否設定 STEP1】 Regulate Spoophing mail: High/Normal/Low Reject Spoophing mail: ON/OFF なりすまし規制(高・中・低) なりすましメール対策 ― setting: STEP2 【受信/拒否設定 STEP2】 per-Mail Address 宛先指定受信 20 entries 20 entries setting: STEP3 (10 entries) なりすまし規制回避リスト20件 救済リスト設定20件 setting: ON/OFF setting: ON/OFF アドレス帳受信設定 ともだち メール安心設定 setting: ON/OFF setting: ON/OFF setting: ON/OFF 迷惑メールおまかせブ ロ ック 迷惑メールおまかせ規制 迷惑メールフィルター setting: ON/OFF setting: ON/OFF URLリン ク規制 URLリン ク付きメール拒否設定 【受信/拒否設定 STEP3】10件 White List associated with address book ― アドレス帳登録外からのメール拒否 Recommended setting メールサーバでの迷惑メール判定 URL filtering ― URL付きメール受信拒否 Specific URL filtering setting: ON/OFF 特定URL付きメール受信拒否 URL付きメール拒否機能 Reject HTML mail ― ― HTMLメール受信拒否 Reject bulk mail 大量送信メールの受信制限 setting: ON/OFF iモードメール大量送信者からのメール受信制限 setting: ON/OFF HTMLメール規制 ― ― ― ― Anti-Spam filters and Educational Activities in Mobile Messaging 携帯電話事業者の迷惑メールフィルタ設定と啓発活動 Related functions メール関連設定 docomo Related functions 関連設定 Virus check for Smart phone au Option Default Default ウイ ルスメール規制 Eメール(i)のウイ ルスチェ ックサービ ス(iPhone/iPad) alphanumeric address from 3 to 30 character length alphanumeric address up to 30 character length alphanumeric address from 3 to 30 character length 半角英数字3字以上30字以内 半角英数字30字以内 半角英数字3字以上30字以内 limited 3 times/day limited 3 times/day limited 3 times/day 1日3回まで 1日3回まで スマートフォ ン 向けウイ ルスメール規制 あんしんネットセキュリティ Change of mail address メールアドレスの変更 SoftBank 24時間内に3回まで ― ― limited 99 times/account また1つの電話番号につき最大99回まで setting: ON/OFF Checking Message Header メールヘッダ情報の確認方法 メールヘッダ情報受信設定 Message Header is attached with message body. for last 30 days, max 500 mails for last 2 days 携帯画面上で過去30日間に受信したメールを 最大500件まで確認 パソコン から過去2日間に受信したメールについて確認 docomo発以外の受信メールへ本文末尾に表示する よ う設定でき 可能 る Catalogues and Pamphlet for Customer お客様向けカタログ、パンフレット docomo au SoftBank How to protect from SPAM mail. Anti-SPAM filters setting Safety Guide for using Mobile Phone How to protect from SPAM mail. How to protect from Virus and SPAM mail.
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